Know your size
- 1. Select an existing ring that fits the desired finger.
- 2. Measure the internal diameter of the ring in mm.
- 3. Select the diameter below to determine your ring size.
Return & Exchange Policy
Return & Exchange Window
You may request a return or exchange within 14 days of receiving your order.
Items must be returned in their original condition (unused, unaltered, and undamaged).Contact Client Services with your order number to initiate the return or exchange process.
Refund Process
Refunds will be issued to the original payment method and may take up to 10 working days to process. All returned jewelry will undergo a Quality Control (QC) inspection before processing.We cannot accept returns or exchanges for customized, worn, used, altered, or damaged items.
We reserve the right to decline returns or exchanges that do not meet our policy criteria.
For further assistance, please reach out to our Client Services Team here.